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Medicare Bulk Billing for all eligible patients· Mon–Fri 8:00am–5:00pm· Muswellbrook Fair, Tenancy 16–17, Rutherford Road· (02) 6530 7404
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All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. Some items, including privately purchased vaccines and consumables, attract a fee.

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Quitting smoking and vaping.Rarely the first attempt.

Quitting is not a single event you either succeed or fail at. It is a process, and each attempt teaches something. Support roughly doubles the odds — and it is free to ask.

What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card

What works,and what does not.

Willpower alone succeeds for a small minority. What reliably improves the odds is a combination: something to manage the nicotine withdrawal, and support to handle the habit and the triggers. Together they roughly double the chance of a quit attempt lasting.

Vaping is now a major issue among young people in particular. Many vapes contain nicotine even when labelled otherwise, and dependence can develop quickly. Quitting vaping uses much the same approach as quitting smoking, and it is worth asking for help rather than assuming it should be easy.

A relapse is data, not defeatThe useful question after a relapse is what happened in the hour before. Almost every relapse has a specific trigger, and once it is named it can be planned around next time.
How many attempts does it usually take?

Often several. That is normal and it is not failure — each attempt gives information about what triggers a relapse.

Does nicotine replacement work?

Yes, particularly when a patch is combined with a faster-acting form for cravings. Under-dosing is the most common mistake.

What about medicines to help?

There are prescription options. What is suitable is an individual clinical decision, and Australian law does not permit naming prescription medicines in advertising, so it is a conversation for your appointment.

What helps

Nicotine replacement

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What helpsNicotine replacement

Patch plus a faster form for cravings. Most people use too little, not too much.

What helps

A quit date

Read more
What helpsA quit date

Chosen deliberately, a week or two out, with the triggers planned for.

What helps

Quitline

Read more
What helpsQuitline

13 7848. Free, evidence-based telephone counselling, and it genuinely works.

What helps

Follow-up

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What helpsFollow-up

Booked in advance for the first fortnight, when relapse risk is highest.

Worth knowing

Withdrawal peaks early

Read more
Worth knowingWithdrawal peaks early

The first week is the hardest. Knowing that makes it easier to ride out.

Worth knowing

Other medicines may need adjusting

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Worth knowingOther medicines may need adjusting

Stopping smoking changes how the body handles some medicines. Tell your GP you are quitting.

Dependence,and what changes when you stop.

Nicotine dependence is often minimised — by smokers, and especially by people who vape.

How do I know if I am dependent on vaping?

Vaping within an hour of waking, needing it to concentrate, feeling irritable without it, or having tried to cut down and failed all point to dependence.

My teenager is vaping. What should I do?

Bring them in, or encourage them to come alone — young people can consult confidentially. Approaching it as a health problem rather than a discipline problem gets far better results.

Is it worth quitting if I have smoked for decades?

Yes. Lung function decline slows at any age, and heart risk falls substantially within the first few years.

Timing

Smoking within 30 minutes of waking

Read more
TimingSmoking within 30 minutes of waking

One of the strongest single markers of dependence.

Cutting down

Having tried to stop and not managed

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Cutting downHaving tried to stop and not managed

Common, and a reason to add support rather than try harder alone.

Mood

Irritable or unable to concentrate without it

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MoodIrritable or unable to concentrate without it

Withdrawal, and treatable.

Situations

Smoking when unwell, or in the rain

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SituationsSmoking when unwell, or in the rain

A useful, honest indicator of how strong the pull is.

Frequency

Vaping through the day without thinking

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FrequencyVaping through the day without thinking

Vapes have no natural stopping point the way a cigarette does.

Nicotine

Assuming it is nicotine-free

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NicotineAssuming it is nicotine-free

Many vapes contain nicotine regardless of the label.

Young people

Starting in the teens

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Young peopleStarting in the teens

Dependence develops faster in adolescence, and it is worth acting early.

Chest

New cough, wheeze or breathlessness

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ChestNew cough, wheeze or breathlessness

Worth assessing rather than assuming it is nothing.

Days

Taste and smell return

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DaysTaste and smell return

Often within days, and one of the more encouraging early changes.

Weeks

Breathing and circulation improve

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WeeksBreathing and circulation improve

Walking gets easier, often noticeably, within a couple of months.

Months

Cough and breathlessness settle

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MonthsCough and breathlessness settle

Cilia in the airways recover and infections become less frequent.

Years

Heart risk falls substantially

Read more
YearsHeart risk falls substantially

And continues to fall the longer you stay stopped.

Any age

Lung decline slows

Read more
Any ageLung decline slows

This holds true at any age and after any number of years.

Asking for help is not an admission of anything. It is the single most effective thing that changes the odds.

Twenty minutes after the last one, things start changing.And they keep changing for years.

Practical,and not preachy.

Book a longer appointment. There is no lecture and no judgement — most people who smoke have had plenty of both.

Is it bulk billed?

Consultations are, with a valid Medicare card. Nicotine replacement products have a cost, and some are available on prescription at a lower price.

Can I get help without committing to quit?

Yes. Talking about it is a legitimate appointment in itself.

Can my teenager come alone?

Yes. Young people who understand the care being offered can consent to it, and consultations are confidential.

1A conversationWhat you smoke or vape, when, and what previous attempts taught you.First
2A planNicotine replacement or another option, plus a quit date and the triggers planned for.Same visit
3The first fortnightFollow-up booked in advance, because this is when relapse risk peaks.2 weeks
4Keep goingReviews as needed. A relapse means adjusting the plan, not abandoning it.Ongoing

Quit smoking support

Vaping cessation

Nicotine replacement

Quitline 13 7848

No lectures

Young people welcome

Bulk billed

Support doubles the odds

Quit smoking support

Vaping cessation

Nicotine replacement

Quitline 13 7848

No lectures

Young people welcome

Bulk billed

Support doubles the odds

Quit smoking support

Vaping cessation

Nicotine replacement

Quitline 13 7848

No lectures

Young people welcome

Bulk billed

Support doubles the odds

Quitting smoking & vapingquestions, answered.

How many attempts does quitting usually take?

Often several. That is normal, not failure.

Does nicotine replacement really work?

Yes, especially a patch combined with a faster-acting form. Most people use too little.

What is Quitline?

Free telephone counselling on 13 7848. Evidence shows it substantially improves success rates.

Is it bulk billed?

Consultations are, with a valid Medicare card.

Can you help with vaping?

Yes. The approach is similar, and dependence is real even when the label says nicotine-free.

Can my teenager see you confidentially?

Yes, if they understand the care being offered.

Is it worth quitting after decades of smoking?

Yes. Benefits begin within days and continue for years, at any age.

Will my other medicines need changing?

Possibly. Stopping smoking changes how the body handles some medicines, so tell your GP.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Travel health.Book six weeks before you fly.

Some vaccine courses are given over a month or more, and a few need time to work before they protect you at all. Leaving it to the week before is the single most common travel health mistake.

Before you book
Six weeks aheadEarlier if you can. Some courses need several doses spread over a month or more.
Bring your itineraryCountries, dates, rural or urban, and how long in each place. It changes what you need.
Bring your recordYour immunisation history statement, so we only give what is actually outstanding.
Some vaccines carry a feeMost travel vaccines are privately purchased. Reception will quote you before booking.
Destination-specificAdvice built around where you are actually going
Vaccines on siteGiven here, with your record updated for you
Something in writingA summary to carry, including any medicines you take

Why we ask forsix weeks.

Several vaccines are given as a course rather than a single dose, spread across weeks. Others produce protection only after ten to fourteen days. Booking late does not just risk missing a dose — it can mean flying before the protection has taken effect.

Bring the whole route, not just the destinationTransit counts. A stopover in some countries changes entry requirements for the next one, and rural travel carries different risks from a city hotel. The more detail you bring, the more useful the appointment.
I fly next week. Is it pointless?

No. Come anyway. Some protection is better than none, and a lot of travel health is advice rather than injections — food, water, insect bites, and what to do if you get sick.

Do I need a yellow fever certificate?

It depends entirely on your route, including where you transit. Some countries require proof on entry. Bring the full itinerary and we will check.

Are travel vaccines funded?

Most are privately purchased rather than funded. Reception will quote you before you book so there is no surprise.

1Book earlySix weeks before departure, earlier for longer or more remote trips.Six weeks out
2Bring the detailItinerary, dates, accommodation type, activities, and your immunisation record.To the appointment
3Vaccines and adviceWhat you need, given here where possible, plus the practical advice that matters more than most people expect.Long appointment
4Take it in writingA summary of what you have had and any medicines you carry, which is useful at borders and if you need care overseas.Before you go
The appointment that makes the trip uneventful.Vaccines, a plan for the ordinary problems, and something in writing to take with you.

The detail thatchanges the advice.

Travel health advice is only as good as the information it is built on. Two people flying to the same country can need quite different things depending on where they are staying and what they will be doing.

Does it matter where I am staying?

Considerably. Air-conditioned city hotels carry different risks from village homestays or camping, and the advice differs accordingly.

What if I have a medical condition?

Bring it up — it is one of the most important parts. Managing diabetes, heart disease or asthma while travelling needs planning, and some destinations complicate it.

Can I get a letter for my medicines?

Yes. A letter listing your medicines and conditions is worth carrying, particularly for anything injectable or controlled.

Bring

Your itinerary

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BringYour itinerary

Countries, dates, and how long in each. Include transit stops — they can change entry requirements.

Bring

Where you are staying

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BringWhere you are staying

Hotels, hostels, family homes, camping. It changes advice on food, water and insects.

Bring

What you will be doing

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BringWhat you will be doing

Trekking, diving, working with animals, volunteering in healthcare, visiting family in rural areas. Each carries its own considerations.

Bring

Your medical history

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BringYour medical history

Conditions, medicines, allergies, and any previous reactions to vaccines.

Bring

Your immunisation record

Read more
BringYour immunisation record

So we only give what is genuinely outstanding rather than repeating things.

Bring

Your questions

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BringYour questions

Pregnancy, young children, older travellers and long stays all raise specific questions worth asking.

What actuallycatches people out.

When you get homeFever after travel to a malaria area is urgent — be seen the same day and tell whoever sees you where you have been. The same goes for persistent diarrhoea, jaundice, or an unexplained rash in the weeks after returning.

Most travel illness is not exotic. It is food, water, insects and accidents — which is why the conversation matters at least as much as the injections.

What about malaria?

It depends on the region, the season and the type of trip. Where prevention is advised we discuss the options, including the trade-offs of each.

Should I take antibiotics with me?

Sometimes. For some destinations a standby course makes sense, along with clear instructions on when to use it and when to seek care instead.

Is travel insurance really necessary?

Yes, and check that it covers your existing conditions and the activities you plan. Medical evacuation is extraordinarily expensive without it.

Most common

Food and water

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Most commonFood and water

The commonest cause of travel illness by a wide margin. Simple habits prevent most of it, and we go through them.

Most common

Insect bites

Read more
Most commonInsect bites

Prevention covers more than malaria — dengue and several other illnesses have no vaccine, so avoiding bites is the protection.

Most common

Accidents

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Most commonAccidents

Road trauma is the leading cause of serious injury to travellers. Worth planning for, and a reason insurance matters.

Worth planning

Existing conditions

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Worth planningExisting conditions

Enough medication for the trip plus extra, carried in hand luggage, with a letter listing what and why.

Worth planning

Sun and heat

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Worth planningSun and heat

Especially where you are less acclimatised than at home. The same rules as an Upper Hunter summer, in unfamiliar surroundings.

Worth planning

Getting care overseas

Read more
Worth planningGetting care overseas

Knowing how you would access care, and what your insurance actually requires you to do first.

Travel vaccinations

Destination-specific advice

Malaria prevention discussion

Travellers' diarrhoea planning

Yellow fever certificate requirements

Medication letters for customs

Pre-existing conditions & travel

Book six weeks ahead

Travel vaccinations

Destination-specific advice

Malaria prevention discussion

Travellers' diarrhoea planning

Yellow fever certificate requirements

Medication letters for customs

Pre-existing conditions & travel

Book six weeks ahead

Travel vaccinations

Destination-specific advice

Malaria prevention discussion

Travellers' diarrhoea planning

Yellow fever certificate requirements

Medication letters for customs

Pre-existing conditions & travel

Book six weeks ahead

Travel healthquestions, answered.

How far ahead should I book?

Six weeks before departure, and earlier for longer or more remote trips.

Do I need a referral?

No. Book directly and say it is a travel appointment so enough time is allowed.

How much does it cost?

The consultation is bulk billed with a valid Medicare card. Most travel vaccines are privately purchased — reception will quote you first.

Can you give yellow fever vaccine?

Yellow fever vaccination must be given at an approved centre. Ask reception when you book and we will tell you where to go if we cannot do it here.

What if I am pregnant?

Say so when you book. Some vaccines and some antimalarials are not suitable, and some destinations are better avoided — it is worth a proper conversation.

I am visiting family overseas.

Worth mentioning, because visiting friends and relatives often means rural areas, home-cooked food and longer stays — a different risk profile from tourism.

Do I need a new course every trip?

Not usually. Many vaccines last years. Bringing your record means we only give what is genuinely due.

What should I do if I get sick over there?

We go through this in the appointment, and you leave with something in writing. Fever after travel always needs assessing on return.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Weight and lifestyle support,without the lecture.

Most people already know what they are supposed to do. What is usually missing is a plan that fits shift work, a farm, a family and a budget — and someone to review it when it does not work.

What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card

A plan that survivesa bad week.

Weight is influenced by genetics, medicines, sleep, stress, hormones, mental health and circumstance, not just willpower. Treating it as a character problem is both inaccurate and unhelpful, and it is one of the main reasons people stop coming to the doctor at all.

Practical support here means looking at what is actually driving things — including medicines that cause weight gain, untreated sleep apnoea, thyroid problems and depression — and then building something realistic. Care plans give access to Medicare-subsidised dietitian and exercise physiology sessions, which is where most of the useful detail happens.

Bring the real week, not the ideal oneShift rosters, what is actually in the cupboard, the drive times, the budget, who cooks. A plan built around a fictional week fails in the first fortnight.
Do I have to be weighed?

Only if you want to be. Some people find it useful and some find it counterproductive. Waist measurement and how you feel are both legitimate measures.

What if I have tried before?

Almost everyone has. Most plans fail because they were never built for the life the person actually lives — shift work, a farm, small children, a tight budget. That is a design problem, not a willpower problem.

Are weight loss medicines an option?

Medicines are one part of the picture for some people. What is suitable is an individual clinical decision made in a consultation, and Australian law does not permit us to advertise or name prescription medicines. Bring it up at your appointment and it will be discussed honestly.

Where we start

Medicines

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Where we startMedicines

Several common medicines cause weight gain. Sometimes there is an alternative.

Where we start

Sleep

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Where we startSleep

Untreated sleep apnoea makes weight loss much harder, and it is very common in the Hunter.

Where we start

Thyroid and other causes

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Where we startThyroid and other causes

Bloods rule out the medical contributors before anything else is assumed.

Where we start

Mood

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Where we startMood

Depression, anxiety and stress all affect eating, sleep and activity. Treating them helps.

What helps

Subsidised allied health

Read more
What helpsSubsidised allied health

A care plan brings in dietitian and exercise physiology sessions at reduced cost.

What helps

Regular review

Read more
What helpsRegular review

Plans need adjusting. Coming back when something is not working is the point, not a failure.

Small and repeatable beats big and brief.The plan that survives a bad week is the one that works.

Longer appointment,then a plan.

Start with a long appointment so there is time to look at the whole picture rather than the number.

Is it bulk billed?

Consultations are, with a valid Medicare card. Subsidised allied health sessions may still have a small gap.

How often should I come back?

Regular short reviews work better than occasional long ones. Every four to eight weeks is a common rhythm.

Will I be judged?

No. If you have had that experience elsewhere, say so — it is more common than people admit and it changes how we approach things.

1A long appointmentTime to look at medicines, sleep, mood, bloods and circumstance.First
2Rule out the medical causesThyroid, blood sugar, sleep apnoea and medicine effects.Tests
3Build something realisticAround shift work, family, budget and travel. Small and repeatable.Together
4Review and adjustEvery four to eight weeks. Adjusting a plan is the process, not a setback.Ongoing

Weight & lifestyle support

Subsidised dietitian

Exercise physiology

Care plans

No lectures

Shift-work friendly plans

Regular review

Bulk billed consultations

Weight & lifestyle support

Subsidised dietitian

Exercise physiology

Care plans

No lectures

Shift-work friendly plans

Regular review

Bulk billed consultations

Weight & lifestyle support

Subsidised dietitian

Exercise physiology

Care plans

No lectures

Shift-work friendly plans

Regular review

Bulk billed consultations

Weight & lifestylequestions, answered.

Do I have to be weighed?

Only if you want to be.

Is it bulk billed?

Consultations are, with a valid Medicare card.

Can I see a dietitian?

Yes, and a care plan makes sessions subsidised.

What about exercise if I have joint pain?

Exercise physiologists specialise in exactly that. A care plan gives access to subsidised sessions.

Could a medical condition be causing this?

Sometimes. Thyroid problems, sleep apnoea, some medicines and depression all contribute, and all are checked.

What about weight loss medicines?

That is an individual clinical decision made in consultation. Australian law does not permit advertising prescription medicines, so bring it up at your appointment.

How often should I come back?

Every four to eight weeks tends to work better than occasional long gaps.

What if I have tried everything?

Then the useful question is which plans failed and why. That is usually informative rather than discouraging.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Chronic disease carethat runs to a plan.

Diabetes, heart disease, asthma, COPD, kidney disease, arthritis. Managed properly they sit in the background of your life. Managed one appointment at a time, they tend not to.

What to know
Medicare funds the planIf you have an eligible long-term condition, the planning appointment and reviews are covered.
It can include allied healthA plan can give access to subsidised visits to physiotherapy, podiatry, dietetics and others.
Book a long appointmentWriting a plan properly takes time. Say what it is for when you book.
One plan, one teamYour GP, our nurses and any specialists working from the same document
Tests on siteECG, spirometry and 4Cyte pathology in the same building
Reviewed, not filedA plan is only useful if it gets revisited — we book that in

The signs a conditionhas quietly drifted.

Do not wait for an appointmentChest pain or tightness, sudden severe breathlessness, a reliever that is not working, confusion or drowsiness in someone with diabetes, or a foot wound that is spreading — call 000 or go to the emergency department.

Long-term conditions rarely announce that they are getting worse. They drift — and because the change is gradual, people adjust their lives around it without noticing. These are the things worth bringing in.

Should I wait for my next review?

No. A review is a scheduled check, not the only time to come. If something has changed, book — the plan can be updated any time.

What if I have more than one condition?

Very common, and one plan can cover them together. That is part of the point of having a plan rather than separate appointments.

Do I need to bring readings?

If you keep them, yes — blood pressure, blood sugar, peak flow, weight. A fortnight of real numbers is far more useful than memory.

Breathing

Using the reliever more often

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BreathingUsing the reliever more often

Needing it more than a couple of times a week, or more than you did last year, usually means the preventer plan needs revisiting.

Breathing

Waking at night coughing

Read more
BreathingWaking at night coughing

Night symptoms are one of the clearest signs that asthma is not as controlled as it looks during the day.

Breathing

Stopping halfway up the hill

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BreathingStopping halfway up the hill

Breathlessness doing something you managed easily last year is worth investigating rather than accepting.

Breathing

Chest infections that keep coming

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BreathingChest infections that keep coming

Two or more in a year, or one that takes weeks to clear, is a reason to look at your lungs properly.

Blood sugar

Thirsty and up in the night

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Blood sugarThirsty and up in the night

Drinking more and passing urine more, especially overnight, is a classic sign that sugar levels have crept up.

Blood sugar

Tired in a way sleep does not fix

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Blood sugarTired in a way sleep does not fix

Persistent fatigue is easy to attribute to age or work. It is also one of the commonest signs of poor control.

Blood sugar

Cuts and grazes healing slowly

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Blood sugarCuts and grazes healing slowly

Especially on the feet. Any wound below the ankle in someone with diabetes deserves prompt attention.

Blood sugar

Numbness or pins and needles

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Blood sugarNumbness or pins and needles

Usually starting in the toes or fingers. Worth reporting early rather than once it is established.

Heart & circulation

Ankles swelling by evening

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Heart & circulationAnkles swelling by evening

Shoes feeling tight at the end of the day, or socks leaving deep marks, is worth a check.

Heart & circulation

Breathless lying flat

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Heart & circulationBreathless lying flat

Needing more pillows than you used to, or waking short of breath, should be assessed.

Heart & circulation

Palpitations or a skipping beat

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Heart & circulationPalpitations or a skipping beat

An ECG takes minutes and is done here, with your doctor reading it during the same visit.

Heart & circulation

Calf pain when you walk

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Heart & circulationCalf pain when you walk

Pain that comes on at a predictable distance and settles with rest is worth mentioning.

Everyday life

You have stopped doing something

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Everyday lifeYou have stopped doing something

Quietly dropping an activity because it has become hard is often the first real sign, and the easiest to miss.

Everyday life

Medicines you have stopped taking

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Everyday lifeMedicines you have stopped taking

Side effects, cost or simply forgetting. Tell us — a plan built on medicines you are not taking helps nobody.

Everyday life

Mood has changed

Read more
Everyday lifeMood has changed

Living with a long-term condition takes a toll. Low mood makes every other part harder to manage, and it is treatable.

None of these mean something has gone badly wrong. They mean the plan is due for a look — which is exactly what a review appointment is for.

The goal is a condition you manage, not one that manages you.Regular review, the right team around you, and a plan that gets updated when things change.

A care plan isa written agreement, not paperwork.

It sets out what condition is being managed, what you are aiming for, who is involved, what each person does, and when it gets looked at again. Medicare funds it because managing long-term conditions properly works better than treating flare-ups as they arrive.

The part most people do not know aboutA care plan can include a set number of subsidised allied health visits — physiotherapy, podiatry, dietetics, exercise physiology and others — in a calendar year. If you have been paying full price for those, this is worth asking about.
Am I eligible?

Medicare-funded care planning is for people with a long-term condition — generally one present for six months or longer, or likely to be. Ask us and we will tell you.

Does it cost anything?

The planning appointment and reviews are bulk billed here with a valid Medicare card. Allied health visits under the plan are subsidised, and the provider may still charge a gap.

How many allied health visits do I get?

A set number per calendar year, shared across all the allied health you use. Reception can explain the current arrangement when you book.

In the plan

What we are managing

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In the planWhat we are managing

Named clearly, along with anything else that interacts with it. Most people have more than one thing going on.

In the plan

What you are aiming for

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In the planWhat you are aiming for

Specific and yours, not generic. Walking to the shops without stopping is a better goal than a number on a page.

In the plan

Who is on the team

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In the planWho is on the team

Your GP, our nurses, any specialists, and the allied health people the plan gives you access to.

In the plan

What happens between visits

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In the planWhat happens between visits

Medicines, monitoring, what to do if things flare, and the point at which you should ring us.

In the plan

When it is reviewed

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In the planWhen it is reviewed

Booked in rather than left to chance. Reviews are where a plan earns its keep.

In the plan

Your copy

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In the planYour copy

You leave with it. A plan you have never seen is not a plan you can follow.

The conditionswe see most.

This is not an exhaustive list, and having something not named here does not mean it cannot be managed with a plan.

My condition is not listed.

Bring it in anyway. The list above is what we see most, not what is eligible.

I see a specialist already.

A plan works alongside specialist care rather than replacing it — it is what keeps everyone working from the same page between specialist visits.

Can the nurse do some of this?

Yes. Our practice nurses do a lot of the monitoring and follow-up, which usually means shorter waits and more regular contact.

Commonly seen

Type 2 diabetes

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Commonly seenType 2 diabetes

Monitoring, medication review, foot and eye checks, and coordination with the specialists and educators involved.

Commonly seen

High blood pressure

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Commonly seenHigh blood pressure

The most common long-term condition there is, and one of the most rewarding to get right. Usually symptomless until it is not.

Commonly seen

Heart disease

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Commonly seenHeart disease

Ongoing management after a heart event, or risk reduction before one. ECG on site, with results read in the same visit.

Commonly seen

Asthma

Read more
Commonly seenAsthma

A written action plan, inhaler technique checked in the room, and spirometry here rather than referred away.

Commonly seen

COPD

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Commonly seenCOPD

Breathing tests, flare-up plans, vaccination, and support with smoking if you want it. Relevant to a lot of people around here.

Commonly seen

Kidney disease

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Commonly seenKidney disease

Regular blood and urine monitoring, medication adjustment, and referral when it is warranted.

Also managed

Arthritis and chronic pain

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Also managedArthritis and chronic pain

Function first — what you want to be able to do — with medication as one part of a broader plan.

Also managed

Thyroid conditions

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Also managedThyroid conditions

Straightforward to monitor with regular blood tests and dose adjustment.

Also managed

Mental health alongside

Read more
Also managedMental health alongside

Long-term physical illness and low mood travel together often. Both belong in the same plan.

Most people we write plans for have two or three of these at once. That is normal, and it is precisely why a single coordinated plan works better than separate appointments.

From first appointmentto first review.

The whole point is that it is a loop rather than a one-off.

How often is it reviewed?

Regularly, and the interval depends on the condition and how stable it is. It is booked at the time rather than left to you to remember.

What if things change in between?

Come in. A plan is a working document, not a fixed contract, and it can be updated whenever something shifts.

Can I see the same doctor each time?

Where possible, and it is worth asking for. Continuity matters more with long-term conditions than almost anything else.

1Book a long appointmentSay it is for a care plan so reception sets aside the time. Bring your medicines and any readings you keep.Say what it is for
2Write it togetherWhat is being managed, what you want to be able to do, and what each person on the team is responsible for.Long appointment
3Put it into actionReferrals go out, monitoring is booked, and you leave with your copy and a clear idea of what to do if things flare.You take it home
4Review and adjustBooked in from the start. What worked stays, what did not gets changed. Conditions move, so plans have to.Scheduled, not optional

Chronic condition care plans

Diabetes care

Heart health & blood pressure

Asthma & COPD reviews

Kidney health monitoring

Arthritis & pain

Medication reviews

Allied health referral & coordination

Health assessments

Chronic condition care plans

Diabetes care

Heart health & blood pressure

Asthma & COPD reviews

Kidney health monitoring

Arthritis & pain

Medication reviews

Allied health referral & coordination

Health assessments

Chronic condition care plans

Diabetes care

Heart health & blood pressure

Asthma & COPD reviews

Kidney health monitoring

Arthritis & pain

Medication reviews

Allied health referral & coordination

Health assessments

Care planquestions, answered.

What is a chronic condition?

Broadly, one that has been present for six months or longer, or is likely to be. Diabetes, asthma, heart disease and arthritis are typical examples.

Do I need a referral?

No. Book directly with us. We write any referrals the plan needs.

Is it bulk billed?

Care planning and review appointments are bulk billed here with a valid Medicare card. Allied health providers may charge a gap on top of the Medicare subsidy.

How long is the appointment?

Longer than a standard consultation. Say it is for a care plan when you book so enough time is allowed.

What should I bring?

Your medicines — the actual boxes if you can — any readings you keep, and letters from specialists.

Will my specialist be involved?

Yes, where relevant. Part of what a plan does is make sure everyone involved is working from the same document.

What if I have not been managing it well?

Then it is a good time to come in. Nobody is going to lecture you — the plan starts from where you actually are.

Can my family come?

Yes, and it often helps. Two people remember more of an appointment than one.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Diabetes care.Silent for years, then not.

Type 2 diabetes develops over a long time without symptoms. By the time thirst and tiredness appear, blood sugar has usually been high for a while — which is why risk assessment matters more than waiting for signs.

What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card

Diagnosis, targets,and the yearly checks.

Type 2 diabetes is diagnosed on blood tests — usually HbA1c, or fasting glucose, sometimes a glucose tolerance test. Prediabetes sits in between, and is the most important stage to catch, because progression is often preventable.

Once diagnosed, care follows an annual cycle: HbA1c every three to six months, blood pressure and cholesterol, kidney function and urine testing, a foot check at least yearly, and an eye examination at least every two years. A care plan gives access to subsidised dietitian, podiatry and exercise physiology sessions.

What is HbA1c?

Average blood sugar over roughly three months. Most adults with type 2 diabetes aim for around 7 percent or less, but the target is individual — for some older people a higher target is safer.

Can type 2 diabetes go into remission?

For some people, particularly early after diagnosis, substantial weight loss can bring blood sugar back into the normal range. It is not guaranteed and it is not a failure if it does not happen.

Why the foot checks?

Diabetes can damage nerves, so an injury may not hurt. A yearly check finds problems while they are still small.

Every 3–6 months

HbA1c

Read more
Every 3–6 monthsHbA1c

Average blood sugar. The main measure of control over time.

Every visit

Blood pressure

Read more
Every visitBlood pressure

Controlling it protects kidneys, eyes and heart as much as sugar control does.

Yearly

Kidney function

Read more
YearlyKidney function

Blood test plus a urine test for early protein leak — often the first sign.

Yearly

Foot check

Read more
YearlyFoot check

Circulation, sensation and skin. Finds problems before they are felt.

Every 1–2 years

Eye examination

Read more
Every 1–2 yearsEye examination

Diabetic retinopathy is symptomless until late, and treatable when found early.

Yearly

Care plan review

Read more
YearlyCare plan review

Renews subsidised dietitian, podiatry and exercise physiology sessions.

Both directionsof blood sugar.

Same day, or 000Call 000 for unconsciousness, seizure, or confusion that is not fixed by sugar. Go to hospital for vomiting you cannot keep fluids down with, rapid deep breathing, abdominal pain with high sugars, or breath that smells sweet or of nail polish remover — these can signal diabetic ketoacidosis, which is a medical emergency, particularly in type 1. Same-day GP appointment for a foot ulcer, a hot swollen foot, or any wound that is not healing.

High blood sugar builds slowly and often silently. Low blood sugar, in people on certain medicines, arrives fast and needs treating immediately.

What should I do about a hypo?

If you can swallow safely, take fast-acting sugar — jelly beans, juice or glucose tablets — then follow with something longer-acting. Recheck in 15 minutes. If someone is unconscious or fitting, call 000.

Which medicines cause hypos?

Some diabetes medicines — including insulin and one common class of tablets — can cause hypos; others rarely do on their own. Ask which of yours can, and make sure you know the signs.

Should I check my feet myself?

Yes, daily if you have any nerve or circulation problems. Look at the soles with a mirror if you cannot see them.

Thirst

Drinking far more than usual

Read more
ThirstDrinking far more than usual

And still feeling thirsty. One of the most reliable early signs.

Urine

Getting up at night to pass urine

Read more
UrineGetting up at night to pass urine

Particularly a new pattern rather than a lifelong one.

Energy

Tiredness that rest does not fix

Read more
EnergyTiredness that rest does not fix

Very easily attributed to age, work or stress.

Weight

Losing weight without trying

Read more
WeightLosing weight without trying

More typical of type 1, but it happens in type 2 too.

Infections

Thrush, boils or slow-healing cuts

Read more
InfectionsThrush, boils or slow-healing cuts

Recurrent infections are a common first clue.

Early signs

Shaky, sweaty, suddenly hungry

Read more
Early signsShaky, sweaty, suddenly hungry

In people on medicines that can lower blood sugar too far. Treat immediately with fast sugar.

Early signs

Irritable or oddly emotional

Read more
Early signsIrritable or oddly emotional

Often noticed by family before the person notices it themselves.

Later signs

Confused or slurring

Read more
Later signsConfused or slurring

This is the point at which someone else needs to help.

Night

Waking sweaty, or vivid dreams

Read more
NightWaking sweaty, or vivid dreams

A sign of overnight lows that needs the medicine reviewed.

Family

A parent or sibling with type 2

Read more
FamilyA parent or sibling with type 2

Risk rises substantially, and earlier than most people expect.

History

Gestational diabetes in a past pregnancy

Read more
HistoryGestational diabetes in a past pregnancy

A strong predictor of later type 2 diabetes. Worth regular testing.

Waist

Weight carried around the middle

Read more
WaistWeight carried around the middle

More predictive than overall weight.

Feet

Numbness, tingling or burning

Read more
FeetNumbness, tingling or burning

Especially at night. Nerve damage often starts in the toes.

Vision

Blurring that comes and goes

Read more
VisionBlurring that comes and goes

Can be blood sugar changes, but always worth an eye check.

Skin

A sore or blister you did not feel

Read more
SkinA sore or blister you did not feel

The most important warning of all, because pain is missing.

Prediabetes is the stage worth finding. Progression to type 2 is often preventable.

One number is a snapshot. The trend is the story.Which is why the readings you bring matter as much as the ones we take.

Nurse, GP,and a team around you.

Diabetes care is shared between your GP and the practice nurse, with a care plan bringing in dietitian, podiatry and exercise physiology.

How often should I be seen?

Usually every three to six months, more often when starting or changing medicines.

Do I need to check my sugar at home?

It depends on your medicines. People on insulin generally do; many on tablets alone do not need to check daily.

Is it bulk billed?

Yes, with a valid Medicare card. Some allied health sessions have a gap even when subsidised.

1Diagnosis or risk checkBlood tests, plus a risk assessment if you have not been diagnosed.First
2A care planSets targets and unlocks subsidised dietitian, podiatry and exercise physiology.Then
3Regular reviewsHbA1c, blood pressure, medicines and how life is actually going.Every 3–6 months
4The yearly checksKidneys, feet, eyes, cholesterol and a full care plan review.Annually

Diabetes care

Type 1 & type 2

Annual cycle of care

Foot & eye checks

HbA1c monitoring

Subsidised dietitian & podiatry

Care plans

Bulk billed

Diabetes care

Type 1 & type 2

Annual cycle of care

Foot & eye checks

HbA1c monitoring

Subsidised dietitian & podiatry

Care plans

Bulk billed

Diabetes care

Type 1 & type 2

Annual cycle of care

Foot & eye checks

HbA1c monitoring

Subsidised dietitian & podiatry

Care plans

Bulk billed

Diabetes carequestions, answered.

How is diabetes diagnosed?

On blood tests — usually HbA1c or fasting glucose, sometimes a glucose tolerance test.

What is a good HbA1c?

Around 7 percent or less for many adults with type 2, but targets are individual and a higher one is sometimes safer.

Can type 2 diabetes be reversed?

Remission is possible for some people, particularly early after diagnosis with substantial weight loss.

How often do I need reviews?

Usually every three to six months.

Do I need to see a dietitian?

It helps considerably, and a care plan makes sessions subsidised.

How often should my eyes be checked?

At least every two years, more often if changes are found.

Is it bulk billed?

Consultations are, with a valid Medicare card.

What about prediabetes?

It is the most valuable stage to find. Progression is often preventable.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Health assessments.An hour to look at everything.

Medicare funds a long appointment at certain ages and for certain groups. It is the one appointment designed to look at everything rather than the thing you came in about.

What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card

The whole picture,not the presenting problem.

A health assessment is a long, structured appointment. The practice nurse takes measurements and history, then your GP reviews everything and makes a plan. It covers blood pressure, weight and waist, blood sugar and cholesterol risk, kidney function, smoking and alcohol, activity, mood, screening you are due for, immunisations, and family history.

Its value is that it looks for the things you have not noticed. Type 2 diabetes, high blood pressure, kidney disease and early heart disease all develop silently for years, and all are far easier to manage when found early.

Bring family historyWhich relative, what happened, and at what age. Age at diagnosis changes risk calculations more than most people expect.
Am I eligible?

Medicare funds several. Broadly: a type 2 diabetes risk assessment at 40–49 for people with a high risk score, a one-off general health check at 45–49 for people with a risk factor for chronic disease, an annual assessment from 75, and an annual health check for Aboriginal and Torres Strait Islander people of any age. Reception can check what you are due for.

Is it bulk billed?

Yes, with a valid Medicare card.

What is a heart health check?

An assessment of your risk of a heart attack or stroke over the next five years, using blood pressure, cholesterol, smoking status, diabetes and other factors. For most adults without known heart disease this is recommended from age 45, from 35 if you have diabetes, and from 30 for Aboriginal and Torres Strait Islander people. It is repeated within five years if your risk is low and within two years if it is intermediate.

40–49

Diabetes risk assessment

Read more
40–49Diabetes risk assessment

Once every three years for people aged 40 to 49 with a high risk score on a short questionnaire.

45–49

General health check

Read more
45–49General health check

A one-off structured assessment, available once between 45 and 49 for people with a risk factor for chronic disease.

From 75

Annual assessment

Read more
From 75Annual assessment

The most comprehensive, covering balance, memory, senses, medicines and home.

Any age

Aboriginal and Torres Strait Islander health check

Read more
Any ageAboriginal and Torres Strait Islander health check

Available annually, covering the full picture at every life stage.

Also offered

Heart health check

Read more
Also offeredHeart health check

Your five-year risk of heart attack and stroke, and what would lower it.

Bring

Numbers and history

Read more
BringNumbers and history

Home readings, family history with ages, and every medicine in its box.

Risk is not the same as illness.Knowing your numbers early is how you keep it that way.

Nurse first,then your GP.

Booked as a long appointment, usually starting with the practice nurse.

How long does it take?

Between 45 minutes and an hour, depending on which assessment.

Do I need blood tests first?

Often yes. Having them done beforehand means the results can be discussed at the assessment rather than afterwards.

What comes out of it?

Usually a short list of practical actions, plus a care plan if you have a chronic condition.

1Check eligibilityReception can tell you which assessment you are due for.Before booking
2Bloods beforehandWhere needed, so results are ready to discuss on the day.A week before
3Nurse then GPMeasurements and history, then the clinical review and plan.45–60 minutes
4The planA short list of concrete actions, plus referrals or a care plan where useful.Same day

Medicare health assessments

40–49 diabetes risk check

45–49 general health check

75+ annual assessment

Aboriginal & Torres Strait Islander health checks

Heart health check

Bulk billed

Practice nurse and GP

Medicare health assessments

40–49 diabetes risk check

45–49 general health check

75+ annual assessment

Aboriginal & Torres Strait Islander health checks

Heart health check

Bulk billed

Practice nurse and GP

Medicare health assessments

40–49 diabetes risk check

45–49 general health check

75+ annual assessment

Aboriginal & Torres Strait Islander health checks

Heart health check

Bulk billed

Practice nurse and GP

Health assessmentsquestions, answered.

Who is eligible for a health assessment?

Broadly: 40–49 for a type 2 diabetes risk assessment, 45–49 once for a general health check if you have a risk factor, annually from 75, and annually at any age for Aboriginal and Torres Strait Islander people.

Is it bulk billed?

Yes, with a valid Medicare card.

How long does it take?

Between 45 minutes and an hour.

Do I need to fast?

Only if blood tests are arranged beforehand, and you will be told.

What is a heart health check?

An assessment of your five-year risk of heart attack and stroke, recommended for most adults from 45, from 35 with diabetes, and from 30 for Aboriginal and Torres Strait Islander people.

How often can I have one?

It depends on which assessment. Some are annual, some are one-off.

Do I need a referral?

No. Book directly with us.

What if something is found?

It becomes a plan — often a care plan, sometimes further tests or a referral.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Immunisation,bulk billed and timed for a reason.

Vaccines on the National Immunisation Program are funded if you are eligible and your appointment here is bulk billed, so there is nothing to pay. The schedule is built around the ages at which each illness does the most harm. If you have fallen behind, catch-up is bulk billed and routine — nobody here is going to make you feel bad about it.

What to know
Bulk billedYour appointment is bulk billed with a valid Medicare card, and NIP vaccines are funded, so a standard immunisation visit costs you nothing.
We check what you are dueYou do not need to work it out. We look up the Australian Immunisation Register at your appointment.
Every dose is recordedStraight onto the register, which is what childcare, school and Centrelink checks read from.
Babies and childrenBirth to four years, then annual influenza to five.
Teenagers and adultsSchool doses, catch-up to 25, and the 65-plus items.
RSVFor babies through pregnancy, and funded for adults 75 and over.

What is covered,and when it is due.

These are the vaccines funded by the Commonwealth for eligible people. They are listed by the illness they protect against rather than by product name. Your GP or nurse will confirm which apply to you on the day.

Babies and young children

Birth
Hepatitis BIdeally within 24 hours of birth
6 weeks – 2 months
DiphtheriaTetanusWhooping coughHepatitis BPolioHibRotavirusPneumococcalThe first rotavirus dose must be given by 14 weeks. Meningococcal B is also funded at this visit for Aboriginal and Torres Strait Islander babies.
4 months
DiphtheriaTetanusWhooping coughHepatitis BPolioHibRotavirusPneumococcalThe second rotavirus dose must be given by 24 weeks.
6 months
DiphtheriaTetanusWhooping coughHepatitis BPolioHibAn extra pneumococcal dose is funded here for Aboriginal and Torres Strait Islander babies and for babies with certain medical conditions. Influenza starts from 6 months.
12 months
Meningococcal ACWYMeaslesMumpsRubellaPneumococcalMeningococcal B for Aboriginal and Torres Strait Islander children.
18 months
HibMeaslesMumpsRubellaChickenpoxDiphtheriaTetanusWhooping cough
4 years
DiphtheriaTetanusWhooping coughPolioDue before school. Worth booking early in the year rather than in the January rush.
6 months – 5 years
Influenza, every yearTwo doses at least four weeks apart in the first year of having it. In NSW a needle-free nasal spray is available for children from 2 years.
Hepatitis A is different in NSWThe funded childhood hepatitis A doses at 18 months and 4 years apply to Aboriginal and Torres Strait Islander children in WA, the NT, SA and Queensland — not NSW. In NSW it is funded only after an exposure.

Teenagers and young adults

Year 7 · about 12–13
HPVDiphtheriaTetanusWhooping coughHPV is a single dose. Given through the NSW school program, and we can catch up anyone who missed it.
Year 10 · about 14–16
Meningococcal ACWYCatch-up available from 15 if the school dose was missed.
Up to and including 25
HPV catch-upFunded HPV catch-up runs to age 25 — the only NIP vaccine funded that late.
Under 20
Any missed childhood vaccineFunded catch-up for anyone under 20, and for refugees and humanitarian entrants of any age.

Adults, pregnancy and older age

Every pregnancy
Whooping coughInfluenzaRSVWhooping cough ideally 20–32 weeks; influenza at any stage; RSV from 28 weeks. See the RSV section below.
18 and over
InfluenzaPneumococcalShinglesIf you have a medical condition that puts you at higher risk. Shingles is funded from 18 if you are significantly immunocompromised.
25 and over
PneumococcalAboriginal and Torres Strait Islander adults.
50 and over
ShinglesAboriginal and Torres Strait Islander adults. Two doses.
60 and over
RSVAboriginal and Torres Strait Islander adults. Single dose.
65 and over
Influenza, every yearShinglesPneumococcalShingles is two doses. Adult pneumococcal eligibility moved from 70 to 65 on 1 July 2026.
75 and over
RSVFunded on the NIP since 15 May 2026. Single dose.

Aboriginal and Torres Strait Islander patients

Several vaccines are funded earlier, or funded when they are not funded for others, because the burden of these illnesses is higher and starts younger. If you identify as Aboriginal or Torres Strait Islander, telling us means we can offer you everything you are entitled to — and you are never obliged to answer.

  • Meningococcal B at 2, 4 and 12 months, which is not funded for other children
  • An additional pneumococcal dose at 6 months
  • Funded influenza every year from 6 months of age, at any age
  • Pneumococcal from 25 instead of 65
  • Shingles from 50 instead of 65
  • RSV from 60 instead of 75
Higher risk from a medical condition?

Additional vaccines are funded for people with certain conditions — no spleen or a poorly functioning spleen, significant immunosuppression, chronic heart, lung, liver or kidney disease, diabetes, and others. Meningococcal ACWY and B, pneumococcal, influenza and shingles are the main ones. Ask at your appointment which apply to you.

What if I have no records at all?

Common, and not a problem. We check the Australian Immunisation Register, and where there is genuinely no record we can start a catch-up schedule from scratch. Blood tests are occasionally useful but usually not necessary.

Vaccines before travel

Different list, different timing, and mostly not funded. Start six weeks before you fly. See travel health.

COVID-19 arrangements are changing

From 1 October 2026 COVID-19 vaccination moves onto the National Immunisation Program, with funding focused on older adults and people who are significantly immunocompromised. Because the detail was still being finalised when this page was last reviewed, please ring us on (02) 6530 7404 for current eligibility rather than relying on this page.

Timed for when it matters.The schedule is not arbitrary — each dose lands before the age at which that illness does the most damage.

RSV protection,for both ends of life.

RSV is a common respiratory virus. In most people it is an ordinary cold. In babies under six months and in adults over 75 it is one of the more common reasons for hospital admission, and in the Upper Hunter it runs through the winter — roughly April to September, usually peaking before influenza does.

Protection now comes at three points in life, and each works differently. All three are funded, but by different programs.

01 During pregnancy

A dose from 28 weeks

A single RSV vaccination during pregnancy passes protection to your baby before birth. It is funded on the National Immunisation Program, in every pregnancy, and is given from 28 weeks — ideally by the end of 36 weeks, but later is better than not at all.

It protects your baby for up to six months from birth, which covers the period when RSV is most dangerous. It can be given at the same visit as your whooping cough and influenza vaccinations.

Bulk billed · NIP, every pregnancy, from 28 weeks
02 Babies

An immunisation after birth

Where a baby is not covered by a dose given in pregnancy, protection can be given directly to the baby instead. This is an antibody injection rather than a vaccine — it provides protection immediately rather than prompting the baby’s own immune system.

It is funded by NSW Health through the NSW RSV Prevention Program, which runs year-round rather than seasonally, for babies up to 6 months of age who did not get protection through pregnancy, who were born within two weeks of the mother’s dose, or who have a medical condition that raises their risk. Some children up to 2 years with risk conditions are covered for a second season.

It is usually given in hospital before you go home. If it was missed, we can give it here.

No cost to you · NSW program, year-round, to 6 months · no Medicare number needed
03 Older adults

A single dose from 75

RSV vaccination became funded on the National Immunisation Program on 15 May 2026 for everyone aged 75 and over, and for Aboriginal and Torres Strait Islander adults aged 60 and over. It is a single dose — there is no booster at this stage.

If you are between 60 and 74 and not Aboriginal or Torres Strait Islander, it is not funded. It may still be reasonable for you, particularly with heart or lung disease, and it can be purchased privately. Ask us and we will explain the cost and whether it is worth it in your case.

Bulk billed from 75 · and from 60 for Aboriginal and Torres Strait Islander adults
How do I know if my baby is covered?

If you had the RSV vaccination from 28 weeks and your baby was born more than two weeks later, your baby is covered. If not, or if you are not sure, ring us and we will check and arrange it.

Can I have RSV with my flu vaccine?

Yes. RSV can be given at the same visit as influenza, COVID-19, pneumococcal and shingles vaccinations. Doing them together saves a trip.

What does RSV look like in a baby?

It starts like a cold, then the breathing becomes the problem — fast or laboured breathing, sucking in at the ribs, a persistent wet cough, wheeze, and poor feeding. Any baby who is working hard to breathe, feeding poorly, or unusually drowsy needs to be seen the same day. Call 000 if breathing is severely difficult or the lips look blue.

Is one dose enough for older adults?

Currently yes. Only a single dose is recommended and no further dose is advised, including for people who bought a dose privately before the program began.

The season is winter, the booking is nowRSV runs roughly April to September in this part of NSW. If you are pregnant, or 75 and over, it is worth sorting before the season rather than during it.

Recommended and fundedare not the same thing.

This causes more confusion than anything else in immunisation. A vaccine can be recommended for you by the national guidelines and still not be paid for by the government. Both facts can be true at once, and neither is a mistake.

Funded, but not through the NIP

NSW Health funds several vaccines outside the national program, for specific groups:

  • Hepatitis B — for a number of priority groups, including Aboriginal people, household and sexual contacts of cases, and people who are immunosuppressed
  • Measles, mumps and rubella — for anyone born in or after 1966 without two documented doses
  • Japanese encephalitis — for people living or working in listed high-risk local government areas, piggery and pork abattoir workers, and people travelling to those areas for outdoor recreation. Eligibility is set by LGA and changes, so ask us whether you qualify rather than assuming
  • RSV for babies — as above
  • Nasal spray influenza — needle-free, for children and teenagers in NSW

Privately purchased

These are not funded and you would pay for the vaccine. We will always tell you the cost before ordering anything in.

  • Shingles between 50 and 64 — recommended from 50, funded from 65
  • RSV between 60 and 74 — unless you are Aboriginal or Torres Strait Islander
  • Meningococcal B for teenagers and adults outside the funded groups — recommended, commonly requested, not funded
  • Q fever — relevant to abattoir, livestock, shearing and veterinary work in this district. It needs skin testing and a blood test first, so allow time
  • Rabies before travel or for at-risk work
  • Travel vaccines generally — typhoid, cholera, yellow fever and hepatitis for travel purposes
Cost should not be the reason you go withoutIf a recommended vaccine is not funded and the price is the obstacle, say so. Sometimes there is an eligibility route nobody has checked, and sometimes there is a reasonable alternative.

What to expectfor the next day or two.

1Wait 15 minutesWe ask you to stay in the waiting room briefly afterwards. Serious reactions are rare, and this is when they would show.At the practice
2A sore arm is normalRedness, swelling and tenderness at the site for a day or two. A cold pack helps. Keep using the arm.First 48 hours
3Feeling off is normalMild fever, tiredness, headache or aches, particularly in children and after some adult vaccines. Fluids and rest.First 48 hours
4When to ring usA fever above 38.5°C lasting more than 48 hours, spreading redness, or a child who is unusually drowsy or inconsolable. Severe breathing difficulty or swelling of the face or throat is 000.Any time

Bulk billed immunisations

Childhood schedule

School catch-up

HPV catch-up to 25

RSV in pregnancy from 28 weeks

RSV funded from 75

Flu vaccine for over 65s

Recorded on the register

Catch-up welcome at any age

Bulk billed immunisations

Childhood schedule

School catch-up

HPV catch-up to 25

RSV in pregnancy from 28 weeks

RSV funded from 75

Flu vaccine for over 65s

Recorded on the register

Catch-up welcome at any age

Bulk billed immunisations

Childhood schedule

School catch-up

HPV catch-up to 25

RSV in pregnancy from 28 weeks

RSV funded from 75

Flu vaccine for over 65s

Recorded on the register

Catch-up welcome at any age

Immunisationquestions, answered.

Is there anything to pay?

No, not for a standard immunisation visit. The vaccine is funded if you are eligible, and the appointment is bulk billed with a valid Medicare card.

I have fallen behind — is catch-up still covered?

Yes. Funded catch-up is available for everyone under 20, and for refugees and humanitarian entrants of any age. Bring whatever records you have; if you have none we can look up the Australian Immunisation Register.

Do I need to know which vaccines I am due?

No. Book an appointment and we will check the register and tell you. That is easier and more reliable than working it out yourself.

Is the RSV vaccine covered for older adults?

From 15 May 2026 it is funded on the NIP for everyone aged 75 and over, and for Aboriginal and Torres Strait Islander adults aged 60 and over. It is a single dose. Adults aged 60 to 74 are not funded and would need to purchase it privately.

I am pregnant — what do I need?

Three things are funded in every pregnancy: whooping cough, influenza at any stage, and RSV from 28 weeks. The RSV dose is what protects your baby in its first six months.

Why is shingles funded at 65 but not at 55?

Because recommendation and funding are different things. It is recommended from 50 but only funded from 65, or from 50 for Aboriginal and Torres Strait Islander adults, or from 18 if you are immunocompromised. Between those ages you can buy it privately.

Which vaccines are not funded?

Shingles for most people aged 50 to 64, RSV for adults 60 to 74, meningococcal B outside the funded groups, Q fever, rabies for travel or work, and travel vaccines generally. We will always tell you the cost before we order anything in.

Do you record vaccines on the register?

Yes. Every dose we give is recorded on the Australian Immunisation Register, which is what childcare, school and Centrelink checks read from.

Can I have several vaccines at once?

Usually yes, and it is often preferable to coming back repeatedly. Your GP or nurse will tell you which can be given together at your appointment.

General information only This page is general health information for anyone who finds it useful, and describes government immunisation programs rather than any particular vaccine product. Eligibility rules and program dates change — the funding described here was current at the review date below, and reception can confirm what applies to you today. It is not advice about your own situation and it does not replace a consultation. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

Bulk billed for eligible patients

Book an immunisation,or just come and ask.

You do not need to know what you are due. We will check the register and tell you. Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Behind on your children’s doses? Catch-up is free and routine →

Alcohol and other drugs.Asking is the hard part.

Most people who want to change their drinking or drug use never raise it with a doctor, because they expect judgement. What you will actually get is a confidential conversation and some practical options.

What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card

A conversation,then some options.

Do not stop alcohol or sedatives abruptly on your ownWithdrawal from heavy alcohol use or from some sedative medicines can cause seizures and can be fatal. Call 000 for confusion, hallucinations, severe shaking, a seizure, or a very high temperature during withdrawal. For advice any hour: NSW Alcohol and Drug Information Service 1800 250 015. If you are struggling to cope: Lifeline 13 11 14.

Support here starts with an honest conversation about what you are actually using and what you would like to be different. It might end with nothing more than information, or with blood tests, a plan to cut down, a withdrawal plan, a referral to a specialist service, or treatment for something underlying like anxiety, chronic pain or sleep.

The Australian guidelines suggest healthy adults drink no more than ten standard drinks a week and no more than four on any one day to reduce the risk of alcohol-related harm, with no safe level established for people who are pregnant or under 18. Most people who exceed this are not dependent — which is precisely why raising it early is worth doing.

Will this go in my record?

Yes, like any health information, and it is confidential like any health information. It is not shared with employers, family or police.

Do I have to stop completely?

Not necessarily. Cutting down is a legitimate goal, and for many people it is the right one.

Is stopping ever dangerous?

Yes. Withdrawal from alcohol and from some sedative medicines can cause seizures and can be life-threatening. This is a medical reason to get help rather than stop abruptly on your own.

What can help

Cutting down

Read more
What can helpCutting down

A structured plan with a target, not just an intention. Often enough on its own.

What can help

Withdrawal planning

Read more
What can helpWithdrawal planning

Done safely, sometimes at home with support, sometimes in a facility.

What can help

Treating what is underneath

Read more
What can helpTreating what is underneath

Anxiety, depression, chronic pain and sleep problems very often drive use.

What can help

Specialist referral

Read more
What can helpSpecialist referral

Local and regional alcohol and other drug services, arranged through us.

What can help

Bloods and a health check

Read more
What can helpBloods and a health check

Liver, blood count and other markers, so you know where you stand.

For families

Support for you too

Read more
For familiesSupport for you too

Living with someone else's use is its own burden. Family Drug Support runs a 24-hour line on 1300 368 186.

Not justthe obvious ones.

Dependence is one end of a spectrum. Most harm happens well before it.

How much is too much?

The guidelines suggest no more than ten standard drinks a week and no more than four on any day. Many people are surprised how large an actual standard drink is compared with what they pour.

I only drink on weekends. Is that a problem?

It can be. Four or more drinks on one occasion carries its own risks, separate from weekly totals.

What about someone else's use?

You can come in about that too. Family Drug Support runs a 24-hour line for families and friends on 1300 368 186.

Weekly

More than ten standard drinks a week

Read more
WeeklyMore than ten standard drinks a week

The current Australian guideline for reducing lifetime risk.

In one session

More than four on any one day

Read more
In one sessionMore than four on any one day

Carries its own risk, separate from the weekly total.

Standard drinks

Pouring without measuring

Read more
Standard drinksPouring without measuring

A home pour is very often two standard drinks, not one.

Drinking more

Drinking more than a year ago

Read more
Drinking moreDrinking more than a year ago

Gradual increase is the most common pattern and the easiest to miss.

Trying to cut back

Drinking more than you planned

Read more
Trying to cut backDrinking more than you planned

Repeatedly, rather than occasionally.

Cutting down

Trying to cut back and not managing

Read more
Cutting downTrying to cut back and not managing

One of the most useful single questions to ask yourself.

Timing

Starting earlier in the day

Read more
TimingStarting earlier in the day

Or planning the day around when you can.

Stopping

Needing it to feel normal

Read more
StoppingNeeding it to feel normal

Rather than to feel good. A meaningful shift.

Morning

Shaky, sweaty or nauseated in the morning

Read more
MorningShaky, sweaty or nauseated in the morning

An important sign, and a reason not to stop abruptly alone.

Sleep

Sleeping badly, or only with it

Read more
SleepSleeping badly, or only with it

Alcohol fragments sleep even when it helps you fall asleep.

Mood

More anxious or low than you used to be

Read more
MoodMore anxious or low than you used to be

Alcohol worsens both, which drives a cycle that is hard to see from inside.

Memory

Gaps in the evening

Read more
MemoryGaps in the evening

Blackouts are a significant marker at any level of use.

What others notice

Someone has raised it with you

Read more
What others noticeSomeone has raised it with you

Often the most accurate signal, and the easiest to dismiss.

Work

Missing work, or working through a hangover

Read more
WorkMissing work, or working through a hangover

Including on a mine site or around machinery, where the stakes are higher.

Money

Spending more than you would say out loud

Read more
MoneySpending more than you would say out loud

A quiet but reliable measure.

None of this requires a label. Wanting something to be different is enough reason to book.

Bloods tell you where you actually stand.Liver, blood count and other markers — useful information to work with, not a verdict.

Confidential,and without a lecture.

Book a longer appointment and say it is something you want to talk through. Reception will not ask what about.

Is it confidential?

Yes. The same confidentiality applies as to any consultation.

Will you tell my employer?

No. Medical information is not shared with employers without your consent.

What if I am not ready to stop?

Then that is where we start. Coming in to think about it is a legitimate appointment.

1Book a longer appointmentSay you would like to talk something through. No detail needed at reception.Book ahead
2An honest conversationWhat you use, how much, what you would like different. No judgement, no lecture.20–30 minutes
3A planCutting down, withdrawal planning, treating what is underneath, or referral.Same visit
4Follow-upBooked before you leave. Regular contact is what makes plans work.Ongoing

Confidential support

No judgement

Alcohol & other drugs

Withdrawal planning

Referral to specialist services

Family support

Bulk billed

Your GP stays involved

Confidential support

No judgement

Alcohol & other drugs

Withdrawal planning

Referral to specialist services

Family support

Bulk billed

Your GP stays involved

Confidential support

No judgement

Alcohol & other drugs

Withdrawal planning

Referral to specialist services

Family support

Bulk billed

Your GP stays involved

Alcohol & other drugsquestions, answered.

Is this confidential?

Yes, the same as any consultation. It is not shared with employers, family or police.

How much alcohol is too much?

The guidelines suggest no more than ten standard drinks a week and no more than four on any one day.

Do I have to stop completely?

No. Cutting down is a legitimate goal and often the right one.

Is it dangerous to stop suddenly?

It can be. Alcohol and sedative withdrawal can cause seizures. Get help rather than stopping abruptly alone.

Is it bulk billed?

Consultations are, with a valid Medicare card.

Can you refer me to a specialist service?

Yes. Local and regional alcohol and other drug services can be arranged through us.

Can I come about someone else's use?

Yes. Family Drug Support also runs a 24-hour line for families and friends on 1300 368 186.

Where can I get advice right now?

NSW Alcohol and Drug Information Service, 1800 250 015, any hour of any day.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →

Allied health,in the same building.

Some of the most useful work in a long-term condition is not done by a doctor. It is done by the person who shows you how to move without pain, or how to read your own blood sugars, or who finally tests the hearing everyone has been nagging you about. Three of those people work from our rooms at Muswellbrook Fair.

What to know
No drive to NewcastleAll three run from our rooms inside Muswellbrook Fair, with parking at the door.
A care plan cuts the costYour GP writes one, and Medicare subsidises a set number of visits each year.
Your GP sees the resultsReports come back into your record, so nothing has to be explained twice.
Exercise physiologyExercise prescribed as treatment, by someone qualified to prescribe it.
Diabetes educationThe time to actually learn how to run your diabetes day to day.
Hearing careHearing tests and hearing aid services from Amplifon.

Three peopleworth knowing about.

Allied health is the term for the health professionals who are not doctors or nurses but are university-qualified in their own field. Your GP diagnoses the condition and sets the medical plan. Allied health is where the week-to-week work of actually living with it gets done — and it is usually where people make the most progress.

You do not need to know which one you need before you ring. If you are not sure, book a standard GP appointment and ask. Working that out is part of what the appointment is for.

The most common mistakeGetting the care plan written and then never booking the visits. The plan on its own does nothing. If cost, transport or timing is in the way, say so — most of those have a solution.
Do I have to be seriously unwell?

No. Most people referred have an ordinary long-term condition — type 2 diabetes, sore knees, blood pressure, a chest that plays up in winter. You do not need to be at crisis point to benefit.

Will I be pushed into anything?

No. Allied health works by agreement. If a program is not realistic for your life, say so and it gets changed — a plan you will actually follow beats a perfect one you will not.

Can I keep seeing someone I already see?

Yes. Tell your GP and the referral goes to them instead.

What does it cost?

These are not bulk billed. With a care plan Medicare pays part of the fee and you pay the gap. Reception quotes you before you book, so there are no surprises.

Exercise physiology,which is not a gym program.

An Accredited Exercise Physiologist is university-qualified to prescribe exercise as a treatment — for a heart condition, for diabetes, for arthritis, for a back that has not been right in years. It is closer to rehabilitation than to personal training.

The first appointment is an assessment: what you can currently do, what hurts, what your condition allows, and — the part that matters most — what you would realistically keep doing. Then a program is built around that answer, supervised, and adjusted as you improve.

Nobody is going to hand you a printout of squats and wish you luck.

Who is it for?

Type 2 diabetes and pre-diabetes, heart disease and cardiac recovery, COPD, osteoarthritis, persistent back or joint pain, osteoporosis, falls risk, and coming back from injury or surgery.

I have not exercised in years

That is the usual starting point, and it is not held against you. Programs commonly begin with a few minutes of walking or a handful of movements done sitting down.

What if it hurts?

Tell them — that information changes the program. Pain is data, not failure.

How is progress measured?

With repeat measurements rather than assumption. You will be able to see what has changed.

Often helps

Blood sugar control

Read more
Often helpsBlood sugar control

Regular prescribed exercise is one of the more effective things available for type 2 diabetes, alongside your medicines.

Often helps

Knees, hips and backs

Read more
Often helpsKnees, hips and backs

Strengthening around a painful joint frequently does more over time than resting it.

Often helps

Steadiness on your feet

Read more
Often helpsSteadiness on your feet

Balance and strength work reduces falls risk, which matters more with every passing year.

The work between appointments.This is where most of the improvement in a long-term condition actually comes from.

Diabetes education,with time to actually explain.

A Credentialled Diabetes Educator is usually a nurse with additional qualifications in diabetes, and their appointments are long. That is the point of them. A GP appointment sets the medical plan; a diabetes educator has the time to go through how you carry it out — the monitoring, the food, the medicines, and the questions you did not think to ask at diagnosis.

It is especially worth doing when you are newly diagnosed, when your medicines change, when you are starting an injectable treatment, or when your numbers have drifted and nobody has quite explained why.

There is no lecture and no telling off. If the last six months have gone badly, that is exactly the appointment to book.

What gets covered?

Reading your own blood glucose numbers, using a meter or a continuous glucose monitor, carbohydrates and portions in practical terms, when and how to take your medicines, injection technique where relevant, recognising and treating a hypo, sick day planning, foot and eye checks, and travel, shift work or fasting.

I was diagnosed years ago — is it still useful?

Often more so. Treatments change, and most people were given a great deal of information in one go at diagnosis and retained a fraction of it.

Can I bring someone?

Yes, and it is a good idea — particularly whoever does the cooking.

What is the NDSS?

The National Diabetes Services Scheme, which provides subsidised supplies such as test strips. Registration can be arranged here.

Bring with you

Your meter or monitor

Read more
Bring with youYour meter or monitor

Along with any recent readings, so they can be looked at together rather than described.

Bring with you

All your medicines

Read more
Bring with youAll your medicines

The actual boxes, including anything from the chemist that is not on prescription.

Bring with you

Your questions

Read more
Bring with youYour questions

Write them down beforehand. They reliably vanish the moment the appointment starts.

Hearing care,before it becomes an argument.

Amplifon is an independent hearing care provider whose clinicians consult from our rooms. They carry out hearing assessments, explain what the results mean, and where hearing aids are appropriate, fit and maintain them. Amplifon is a separate business and sets its own fees — the convenience is that the appointment is in the same building as your GP.

Hearing loss is easy to leave for years. It arrives slowly, and it is almost always the people around you who notice first. Having it measured tells you where you actually stand, which is more useful than everyone guessing.

Worth booking if…

You ask people to repeat themselves, conversation in a pub or a full room is hard work, others say the television is too loud, you have ringing in your ears, you have worked around machinery, mining or firearms noise, or a family member has raised it with you.

Does a test mean I will need hearing aids?

No. A test measures your hearing. What you do with that information is a separate conversation, and plenty of people leave with nothing but a result.

Is there a subsidy?

The Australian Government Hearing Services Program may apply to pensioner concession card holders and some veterans. Ask Amplifon when you book.

I already wear hearing aids

Reviews, adjustments and repairs can be done here too.

Sudden hearing loss is differentHearing that drops away in one ear over hours or a day is not a hearing-aid problem. See a GP the same day — ring us on (02) 6530 7404.

One appointmentsets it all up.

1Book a longer GP appointmentSay it is for a care plan so enough time is set aside. Bulk billed with a Medicare card.Start here
2Your GP works out what you needWhich practitioner, how many visits, and whether you qualify for subsidised sessions.At the appointment
3Reception books you inInto the next clinic here at Muswellbrook Fair, with the fee and any gap confirmed first.Before you leave
4Your GP gets the reportFindings come back into your record, so the next visit starts from what happened.Afterwards

Allied health

Exercise physiology

Diabetes education

Hearing care with Amplifon

On site at Muswellbrook Fair

Care plans written here

Medicare-subsidised visits

Reports back to your GP

Allied health

Exercise physiology

Diabetes education

Hearing care with Amplifon

On site at Muswellbrook Fair

Care plans written here

Medicare-subsidised visits

Reports back to your GP

Allied health

Exercise physiology

Diabetes education

Hearing care with Amplifon

On site at Muswellbrook Fair

Care plans written here

Medicare-subsidised visits

Reports back to your GP

Allied healthquestions, answered.

Do I need a referral?

Not to attend privately. A GP referral under a care plan is what makes exercise physiology and diabetes education Medicare-subsidised. For hearing you can book directly with Amplifon.

Are these appointments bulk billed?

No. Medicare subsidises part of the fee when you hold a care plan, and there is usually a gap. Reception will tell you the amount before you book.

What is a care plan, in plain terms?

A written plan your GP makes for a long-term condition. It sets out what is being managed and who is helping, and it unlocks a set number of Medicare-subsidised allied health visits each calendar year.

How many subsidised visits do I get?

A set number per calendar year under a GP Chronic Condition Management Plan. Medicare sets the figure and we will confirm it at your appointment.

Which conditions qualify?

Conditions that have lasted, or are likely to last, at least six months — diabetes, heart and lung disease, arthritis and others.

Is the care plan appointment itself bulk billed?

Yes, with a valid Medicare card.

Which days is each service here?

Days vary by term. Phone reception on (02) 6530 7404 for the current schedule.

What if I cannot afford the gap?

Tell us. It is a common barrier, there are sometimes concession rates, and it is far better discussed than left.

General information only This page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

All three, in one building

Book an appointmentand we will sort the rest.

Ring reception, say which service you are after — or that you are not sure — and we will point you the right way. Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Not sure which service? Start here →

Asthma and COPD care.Breathing well is not coping.

People adapt to breathlessness without noticing — walking slower, taking the lift, doing less. Good asthma and COPD care is about what you can do, not just what the tests say.

What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card

A plan you canactually follow.

Asthma and COPD are different conditions that share a lot of management. Both need the right inhalers, used correctly; a written action plan telling you what to do when things worsen; vaccination; and regular review.

Inhaler technique is where most control is lost. Studies consistently find the majority of people use their device incorrectly, which means much of the dose never reaches the lungs. Having technique checked — not described, but watched — is one of the highest-value ten minutes in medicine.

Bring every inhaler to every reviewIncluding the ones you have stopped using. Watching you use them is how technique problems are found, and technique is the most common reason treatment underperforms.
What is an action plan?

A written plan, personal to you, setting out what to do when symptoms are stable, worsening, or severe. Having one reduces hospital admissions.

Do I need a spacer?

With a puffer, almost always. A spacer gets substantially more of the dose into the lungs and reduces side effects.

Should I have the flu vaccine?

Yes. Chest infections are the main cause of flare-ups, and vaccination is one of the most effective things you can do.

Main treatment

A written action plan

Read more
Main treatmentA written action plan

Green, amber and red — what to do at each stage, in your own words.

Main treatment

Inhaler technique checked

Read more
Main treatmentInhaler technique checked

Watched, not described. This is where most control is lost.

Main treatment

The right device

Read more
Main treatmentThe right device

Puffers, spacers and dry powder devices suit different people. Getting it wrong wastes the medicine.

Main treatment

Vaccination

Read more
Main treatmentVaccination

Influenza annually, plus pneumococcal and COVID as recommended.

For COPD

Pulmonary rehabilitation

Read more
For COPDPulmonary rehabilitation

Structured exercise and education. Among the most effective treatments there is.

For COPD

Stopping smoking

Read more
For COPDStopping smoking

The only intervention that slows the decline in lung function. Support is available and it works.

Worsening,and adapting.

Do not waitCall 000 for severe breathlessness, difficulty speaking in full sentences, blue lips, drowsiness or confusion, or a reliever that is not working. In an asthma emergency while waiting: sit the person upright, give four puffs of blue or blue-grey reliever through a spacer, one puff at a time with four breaths after each, then wait four minutes. If there is no improvement, give four more puffs the same way, and keep giving four puffs every four minutes until the ambulance arrives.

The most useful signs are often behavioural. What have you stopped doing?

How do I know if my asthma is not controlled?

Needing your reliever more than twice a week, waking at night with symptoms, or symptoms limiting activity all suggest control could be better.

Is it normal to get breathless with age?

Some reduction is normal. Being unable to keep up with people your own age is not, and it is worth investigating.

What counts as a flare-up?

Symptoms clearly worse than your usual over days, needing more reliever, or a change in sputum colour or volume with COPD.

Reliever

Using the blue puffer more than twice a week

Read more
RelieverUsing the blue puffer more than twice a week

The clearest single marker that control could be better.

Night

Waking with cough, wheeze or tightness

Read more
NightWaking with cough, wheeze or tightness

Night symptoms are a strong signal, not a minor annoyance.

Activity

Symptoms limiting what you do

Read more
ActivitySymptoms limiting what you do

Including things you have quietly given up.

Refills

Getting through relievers quickly

Read more
RefillsGetting through relievers quickly

More than about two or three canisters a year is worth reviewing.

Symptoms

Clearly worse over several days

Read more
SymptomsClearly worse over several days

Rather than the usual day-to-day variation.

Sputum

More, thicker, or changed colour

Read more
SputumMore, thicker, or changed colour

Particularly relevant in COPD.

Reliever

Not lasting as long as usual

Read more
RelieverNot lasting as long as usual

A useful early warning that things are escalating.

Sleep

Two or more bad nights in a row

Read more
SleepTwo or more bad nights in a row

Often the point at which the action plan should be started.

Pace

Walking slower than people your age

Read more
PaceWalking slower than people your age

One of the most sensitive early signs of COPD.

Stairs

Stopping partway, or avoiding them

Read more
StairsStopping partway, or avoiding them

Adaptations happen without conscious decision.

Chores

Breathless doing housework or shopping

Read more
ChoresBreathless doing housework or shopping

Worth mentioning even if you have adjusted around it.

Dressing

Breathless putting on shoes or socks

Read more
DressingBreathless putting on shoes or socks

Bending plus exertion — a common late marker.

Dust

Coal, grain, silica, welding fumes

Read more
DustCoal, grain, silica, welding fumes

Tell us about the work you have done, however long ago.

Smoke

Bushfire smoke and hazard reduction burns

Read more
SmokeBushfire smoke and hazard reduction burns

Plan ahead in smoke season and know your action plan.

Weather

Cold air, thunderstorms, high pollen

Read more
WeatherCold air, thunderstorms, high pollen

Thunderstorm asthma is a real risk during grass pollen season.

If you have quietly stopped doing something because of your breathing, that is the thing to mention.

Technique is where most asthma control is lost.With a puffer, a spacer gets far more of the dose into the lungs — and for children it should be used every time. Bring the inhaler and we will watch you use it.

Reviewed properly,not just re-prescribed.

Lung conditions are reviewed with the practice nurse and your GP, with spirometry available on site.

How often should I be reviewed?

At least yearly when stable, and more often after a flare-up or a medication change.

Do I need spirometry every time?

No, but periodically. It tracks whether things are changing.

Can I get a care plan?

Yes. Both asthma and COPD qualify, which brings in subsidised allied health.

1AssessmentHistory including work and dust exposure, examination and usually spirometry.First
2The right treatmentCorrect inhalers, correct device, and technique watched rather than assumed.Same visit
3A written action planGreen, amber and red. Kept somewhere you will actually find it.Same visit
4ReviewAt least yearly, sooner after a flare-up. Bring every inhaler each time.Ongoing

Asthma & COPD care

Written action plans

Inhaler technique checks

Spirometry on site

Flu & pneumococcal vaccination

Dust exposure history

Care plans

Bulk billed

Asthma & COPD care

Written action plans

Inhaler technique checks

Spirometry on site

Flu & pneumococcal vaccination

Dust exposure history

Care plans

Bulk billed

Asthma & COPD care

Written action plans

Inhaler technique checks

Spirometry on site

Flu & pneumococcal vaccination

Dust exposure history

Care plans

Bulk billed

Asthma & COPDquestions, answered.

What is an asthma action plan?

A written plan setting out what to do when symptoms are stable, worsening or severe. It reduces hospital admissions.

How do I know my asthma is controlled?

Reliever use twice a week or less, no night symptoms, and no limits on activity.

Do I need a spacer?

With a puffer, almost always. It gets far more of the dose into the lungs.

Is spirometry available here?

Yes, on site. See the spirometry page for how to prepare.

What is pulmonary rehabilitation?

A structured exercise and education program for COPD. It is one of the most effective treatments available.

Should I have the flu vaccine?

Yes, every year. Chest infections are the main cause of flare-ups.

Does dust exposure matter?

Considerably. Tell us about mining, farming, welding and construction work, however long ago.

Can I get a care plan?

Yes. It brings in subsidised allied health, including exercise physiology.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Prefer to meet us first? Meet the doctors →